Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable products
• Items marked as final sale

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist.

How to Start a Return

To initiate a return, please contact us at [jacksharpe@the300collective.us] with your order number and reason for return. We will provide you with return instructions.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order.

If you have any questions about our return policy, please don't hesitate to reach out to us!